Thursday, November 20, 2008

Tech Support = Cleaning Lady?

In addition to my job with the school system, I also do tech support on a private basis, for homes and small businesses. I've come to the conclusion that working on people's home computers is a bit like being the cleaning lady - everyone has dirty little spaces that I'd really rather not know about.

It never ceases to amaze me what people will get into when they think they have the tiniest bit of anonymity. Just when I think I've seen it all, I stumble across something on an infected PC that makes me want to scrub my eyeballs.

So here's my free advice: if you like to gamble, surf porn, play in x-rated chatrooms or any other of the myriad deviant activities available on the web, make sure you use a good firewall and spyware/AV utilities. That way, when you call me in to figure out what's wrong with your computer, you don't have to worry about me peering into your dirty little corners.

Of course, if you didn't have dirty little corners, you probably wouldn't need me in the first place. So take care of your stuff. You'll save yourself $80 an hour and spare me the need for a brain scrub.

kthnxbye

1 comment:

Rebecca said...

LOL - I know EXACTLY what you mean. It's been a while since I've been in the private tech support business - but sometimes ... yikes!